Microsoft has been slowly but steadily gaining share in Salesforce's key CRM-software market. Generative AI may be a new ...

Agentic AI is a $31 billion market and Salesforce could win a big share as customers profit from Agentforce's value-based ...

Salesforce CEO Marc Benioff has been highly critical of Microsoft's AI efforts this month, even going on a podcast to call ...

Microsoft launches autonomous AI agents for Dynamics 365, challenging Salesforce's Agentforce in the race to dominate ...

Microsoft, under CEO Satya Nadella, is adding new AI capabilities including AI agents that can complete tasks and oversee ...

The AI tools, some acting autonomously and others in concert with a worker, can complete tasks like researching and sorting ...

Microsoft will allow businesses to start making their own autonomous artificial intelligence agents starting next month, ...

We are fast moving to level 3 of Artificial Intelligence - AI Agents. Does AI include sufficient reasoning for AI agents?

Salesforce CEO Marc Benioff criticized Microsoft for its AI-powered agents and compared Copilot to Clippy 2.0.

Salesforce CEO calls out Microsoft, says 'Copilot is a flop' and that the OS giant is in 'panic mode' as it lacks ingredients ...

Salesforce and Blue Shield of California have co-created an AI system they say will not automatically deny care claims for ...

As LLMs continue to hog data from the open internet for training, publishers are growing concerned about their intellectual ...